Delivery Policy

Delivery Policy

You’ll only be able to have eligible goods VAT-free if you’re chronically sick or disabled and the goods are for your personal or domestic use. You do not need to be registered disabled or eligible for any other benefit to qualify for VAT-free goods

As a result, our couriers deliver within the next working day, whenever possible. However, because of the Corona virus pandemic now taking place in the UK, Deliveries will now take a little longer. Therefore, other than this, it should be 1-2 working days. Naturally, our aim in most cases is the next working day.

So, on arrival, make sure that your battery is removed from the box and the packing.

On inspection, check any batteries for shortages or damages. Which must be reported as soon as possible. especially within a 24-hour period.

In order for us to make a claim with the courier, Consequently, our courier does keep a record. Hence, with tracking services available, As a result, goods can be left with written instructions. So, for the courier driver, your batteries can be collected.  from our Halifax HQ in Yorkshire.

Mobility scooter and electric wheelchair batteries are all sealed and leak-free.

They can be safely handled; just take care when changing your old batteries to your new ones. Specifically, do not touch the terminals with other terminals. Take note of where the positive and negative terminals are.

Positive is marked red with a + sign, and negative is marked black with a – sign. Of course, these batteries are usually fitted in removable boxes. Remove the box and place it in a comfortable place for you to change the batteries. Here is a video to give you some idea.

Please remember that all scooter batteries are not the same, and only order the correct replacement for your particular electric wheel chair battery or mobility scooter battery.

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Orders from Ireland, including Northern Ireland, the Isle of Man, the Channel Islands, and these out of the way Scottish Postcodes AB, HS, IV, KA, KW, KY, PA, PH, ZE. If you are unsure if free delivery covers your Irish and Scottish areas, please contact us. 01422-410899 . For other European destinations and international purchasers, please contact us for a quotation.