Easier Access For Wheelchair Users-Dundee bus firm recognised for staff training scheme

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Easier Access For Wheelchair Users

Easier Access For Wheelchair Users

This is just another connected article about easier access to public transport. Including buses, trains and of course planes. Indeed Dundee in Scotland has embarked on a special training course for their staff. So, the training is all about helping elderly and disabled people onto their buses.

Including help with wheelchairs as shown in my image to the left. Judging by some of the horror stories then this training will be most welcome. Only recently we heard of a disabled man who was supposed to be alerted when near to his stop.

Consequently, the trains staff forgot all about the guy who had by then drifted off to sleep. Subsequently, he awoke to complete silence. Instead of being dropped off at the station he ended up in the trains cleaning depot miles away from his home. So there was also the case of a fight for a place on a Leeds bus? a lady passenger was taking up the one disabled space on the buds with her baby buggy.

Consequently, a disabled lady with a fold up wheelchair was unable to access the only place for her wheelchair. An argument pursued between the two ladies. So, before the bus could set off the driver tried to intervene and stop the battle on his bus. However, neither woman would give and it ended up with the disabled lady eventually leaving the bus.

The driver was unable to resolve the situation

Because the bus company did not have a company policy about such matters. I believe that a no entry into the wheelchair space has now been resolved. The driver was also afraid of the lady passenger with the child’s buggy. So the weakest link had to leave the bus?  I recon this has happened loads of times ?

Xplore Dundee has received a highly commended certificate at the 2018 Scottish Transport Awards for its driver training scheme.

Source: Dundee bus firm recognised for staff training scheme – Evening Telegraph